Support

Support

We offer our customers plenty of support to make sure your experience with us is the best it can be. Because of this, we’re always happy to answer any customer queries to help you on your way to installation of your perfect floor, tiles or worktop.

We’ve put together a number of links and pages that we think might be useful to you. You can find these below.

How To Guide

We’ve put together some information and technical help for our tiling products. This includes what you should do in preparation for your order and installation of tiles. It also outlines the relevant ancillary products which you might need to complete the installation process.

Downloads

This is a compilation of relevant documents for various maintenance products, including instructions and information sheets.

FAQs

Got a question? Have a look at our frequently asked questions page. We’ve answered some of the questions we get asked frequently here. If you can’t find the answer you’re looking for, you can always contact us directly.

Delivery

We’ve outlined our delivery procedures and answered some of the questions you might have about how your order will arrive.

Stone Floor Laying Patterns

Not sure how to arrange your tiles? Have a look at our laying patterns page for inspiration.